Job Description

Our Vision

Building the World’s Leaders of Tomorrow.

Our Mission

Creating the Education system for the 22nd Century.

What this role is responsible for:

This role is responsible for sales consultation with Chinese-speaking leads in the US market to convert them to Crimson clients, and maintaining good relationships with clients and partners to generate referral and upsell opportunities.

What success looks like

Sales

• Achieving agreed upon monthly sales targets and outcomes

• Identifying and interacting with new leads/customers

• Conducting sales consultations and academic assessments in a professional manner and that aligns with the Crimson brand and culture.

• Presenting, promoting and pitching Crimson products as per the company sales process to prospective customers

• Establishing, developing and maintaining positive and professional customer interactions and relationships

• Consistent and timely onboarding of new clients to the Education Coordination team as per Crimson’s new client onboarding process

• Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering.

• Expediting the resolution of customer problems and complaints to maximize satisfaction

• Continuously improving sales techniques and enhancing industry knowledge

Business Development & Lead Generation (when required)

• Working with the Local Area and Digital Marketing Teams to develop/enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in leads and sales

• Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars

• Sourcing potential organizations and markets for lead generation/partnerships

• Attending industry events where relevant and provide feedback and information on market trends

Sales Administration

• Ensuring that data is diligently and accurately entered/managed within Crimson’s Client Relations Management (CRM) system

• Participating weekly sales team meetings and reports in an accurate and concise manner

• Helping in training of new sales personnel wherever relevant

• Maintaining effective communication with the Accounts team to ensure timely payment of accounts

• Educating the global sales and marketing team on local market nuances in the education space

• Providing feedback and suggestions on how to improve sales processes

• Producing reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Experience that would be useful in this role:

• Salesforce
• Canva
• PandaDoc
• Fluency in Mandarin and English
• Understanding of the US/UK Undergrad application process 

Why work for Crimson?

• Flexible working environment, you will be empowered to structure how you work
• Option to work from our many locations/remotely around the globe (role dependant) with us!
• Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
• $1,000 training budget per year- we love to level up!
• Psychologist on staff
• Impressive fireside chats and workshops to help the team continuously level up
• Radical Candour is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe! 

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

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