Express Lane Service Advisor Chrysler Jeep Dodge Ram Dealership Now Hiring: Masters of Multitasking & Customer-Charm Wizards About the Role Do you thrive in fast-paced environments? Do you enjoy the smell of motor oil in the morning? Do you have the rare ability to smile while explaining why a customer really does need that air filter. If so, welcome to the Express Lane, the pit stop where routine maintenance meets controlled chaos. We’re looking for a Service Advisor who can keep things moving smoothly, keep customers happy, and avoid being run over by overly-enthusiastic drivers entering the lane. What You'll Do * Greet customers with the confidence of someone who knows exactly where the air filter lives * Decode vague customer descriptions like “It’s making a thingy noise” * Write repair orders with accuracy, speed * Communicate with technicians without yelling * Up-sell maintenance services politely—not like a used-car infomercial * Keep customers updated so they don’t peek around corners * Maintain an above-average caffeine level to survive the morning rush Qualifications * Previous service advisor experience is great, but if you’ve survived retail, fast food, or toddlers—you're halfway there * Excellent communication skills * Ability to multitask while remaining calm and pretending you’re not multitasking * Basic understanding of vehicle maintenance * Computer skills—yes, clicking really fast counts * Valid driver’s license and the ability to park straighter than most customers What We Offer * Competitive pay + bonuses for being awesome * Health, dental, and vision (we care about your well-being * Paid time off for when you need a break from oil changes and humanity * Employee discounts on parts, service, and maybe even that Jeep you’ve been eyeballing * A team that supports you, laughs with you, and occasionally steals your pens Schedule * Full-time, weekends will be required * A fast-paced Express Lane environment where time moves 2x faster than normal
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