Network/Telecom Specialist Job at Intellibee Inc, Raleigh, NC

NS9JajJYQWtZRDMvSSttbDN6aC9MTzdv
  • Intellibee Inc
  • Raleigh, NC

Job Description

Network/Telecom Specialist, Raleigh, NC, US

Network/Telecom Specialist

The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution. Will operate in a 24/7 operation and maintain current SLA’s.

Typical Experience: 12-36 months

Skills Required

  • Bachelor’s degree or 3 to 5 years in Information Technology or Computer Science
  • Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.
  • Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco
  • Self-motivated, enthusiastic, and able to handle multiple support cases
  • Strong writing skills to maintain organized documentation
  • Customer-oriented, and capable of providing high levels of client satisfaction
  • Collaborate and work well with others
  • Experience with VOIP technologies is a plus
  • Experience in a NOC environment is preferred.
  • Strong skills in working with clients and communication
  • Knowledge of network cabling, network classification and network topology

Skill Matrix

  • Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches. Required 3 Years
  • Knowledge regarding at least one of the following vendor products: - Juniper, VMWare, Microsoft, Cisco Required 3 Years
  • Strong writing skills to maintain organized documentation Required 3 Years
  • Knowledge of network cabling, network classification and network topology Required 3 Years
  • Experience with VOIP technologies is a plus Highly desired 3 Years
  • Experience in a NOC environment is preferred Highly desired 3 Years

Job Tags

Night shift,

Similar Jobs

Greenlife Healthcare Staffing

Psychiatric Nurse Practitioner Job at Greenlife Healthcare Staffing

 ...Psychiatric Nurse Practitioner (Part-Time, Telehealth) - Staten Island, NY (#R10237) Location: Staten Island, NY (Primarily remote with occasional on-campus visits) Employment Type: Part-Time Contract (Independent Contractor) Hourly Rate: $81.89/hour Position... 

Hexion Careers

Chemical Process Operator Job at Hexion Careers

 ...a diverse team to produce adhesives and chemicals such as thermoset resins for sustainable...  ...are activated. Follow procedures so operations activities occur within the limit and boundaries...  ...raw materials and products within the plant using automated and manual systems.... 

Convoy Supply

Local Driver - Class A/B CDL Job at Convoy Supply

 ...Local Delivery Driver - Class A/B CDL Join Our Team at Convoy Where Your Career Builds as Strong as Our Materials! Founded in 1972, Convoy is North Americas trusted distributor of top-tier construction materials. With over 40 locations in US and Canada, weve grown... 

First Placement Services

Bobcat Operator (Recycling Center) Job at First Placement Services

 ...Position Overview: We are seeking an experienced Bobcat and Sit-Down Forklift Operator to join our recycling center team. This role requires strong equipment-handling skills, the ability to work safely in tight and narrow spaces, and previous outdoor/yard-work experience... 

Department of Health Care Services

Project Coordinator Job at Department of Health Care Services

 ...health care safety net. Our success is made possible by the hard work of more than 4,800 DHCS team members and through...  ...analytical assignments required to meet the operational needs of the Project Coordination Unit. The Analyst II works independently, and in a team, of Analyst...