Job Description

Preferred Care at Home of Boca, Delray & North Palm Beach is growing, and we’re hiring a Scheduling Coordinator to help match the right caregiver with the right client, every time. If you’re organized, proactive, and calm under pressure, you’ll thrive here. What You’ll Do * Own daily scheduling and coverage for private duty home care cases (short and long shifts). * Match caregivers to clients based on skills, preferences, geography, and availability. * Manage call-outs, last-minute changes, and weekend/after-hours rotations with professionalism. * Maintain accurate schedules and documentation in our systems (e.g., WellSky, Hireology, OpenPhone, Tapcheck). * Communicate clearly with clients, families, caregivers, and internal teams via phone, text, and email. * Track attendance, on-time arrivals, and compliance items; escalate issues as needed. * Support new case starts, caregiver introductions, and ongoing service coordination. * Contribute to a positive, solution-focused culture that respects caregivers and delights clients. What You Bring * 1–2+ years in home care/home health scheduling, healthcare staffing, or related high-volume coordination role. * Strong phone presence, excellent writing, and confident problem-solving. * Master organizer: you juggle priorities, think ahead, and follow through. * Tech-savvy with scheduling/EMR tools (WellSky preferred) and Google Workspace/Sheets. * Knowledge of ADLs, caregiver qualifications, and Florida home care basics a plus. * Bilingual English/Spanish or Creole is a plus. Schedule & Pay * Full-time, on-site (Boca Raton). * Rotating after-hours/on-call coverage shared by the team. Why Join Us * Mission-driven agency with a strong reputation for client care and caregiver support. * Fast-paced, supportive environment with room to grow. * Your work directly impacts families in our community.

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